Policies and FAQs

1. What is your return policy?

At PURDY STUFF, we want you to be completely satisfied with your purchase. If for any reason your items arrive damaged, please note the damage and contact our customer support team. Once in contact we will be to ship a replacement pair.

2. How long does shipping take?

We strive to process and ship all orders as quickly as possible. Once your order is placed, it will typically be processed within 1-5 business days. Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping within the United States usually takes 3-5 business days.

3. Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.

4. How do I care for my jewelry?

To keep your jewelry looking its best, we recommend avoiding contact with water, perfumes, lotions, and harsh chemicals. When not wearing your jewelry, store it in a cool, dry place, preferably in a jewelry box or pouch to prevent tarnishing and scratches. Gently clean your jewelry with a soft cloth to remove any dirt or oils.